Pioneer Audio-Visual products are manufactured for different regions based on unique technical and certification requirements that match individual countries. Due to varying pricing, taxation, and safety regulation in different regions, Pioneer Audio-Visual are warrantied and repaired only in the region of purchase.
If the product is bought from Japan, please bring it to our Japan service centers for repair.
Onkyo & Pioneer Japan service contact form (in Japanese):
Onkyo & Pioneer Japan service contact form (English, by Google Translate):