Here is Pioneer USA Home AV website for product information:

https://www.pioneerelectronics.com/PUSA/Home


Here is Pioneer USA support website:

https://www.pioneerelectronics.com/PUSA/Support


For Pioneer Home AV Product Service And Support (except Plasma Display):


For Customer Service

Call 1-844-679-5350

Monday - Friday

Between 9:00 AM - 8:00 PM EST

Saturday - Sunday - Select Holidays

Between 10:00 AM - 4:00 PM EST


For Parts & Service Department

Call 1-201-785-2399

Monday - Friday

Between 9:00 AM - 5:00 PM EST